Healthy living made easy
Your one stop shop for holistic health
This project redesigns the Inside Out Health website, to enhance usability and visual appeal. Key issues in navigation, information architecture, and user engagement were identified through usability testing, and addressed through redesign
Understanding Inside out health
Inside out services
Health hub
Wellness
check-in
Healthy food recipe section
Nutritional therapist team
Blog
Loyalty card
The context of use
Health conscious individuals / Information seekers
Browse the health hub to learn about specific health topics, such as immune health or stress and anxiety.
Book a free 15-minute wellness check-in with a healthcare professional to discuss their overall health and wellbeing.
Connect with a nutritional therapist for personalised advice and support.
Browse the recipe section for healthy and nutritious meal ideas.
Read informative articles and insights on the blog.
People with health problems (Users with prescription)
Find information on their specific condition or concern on health hub
Connect with a nutritional therapist for personalised advice and support.
Browse the recipe section for meal ideas that are tailored to their specific dietary needs.
Informative articles and insights on the blog on managing their conditions.
Sign up for the loyalty card program to access exclusive discounts and rewards on products that can help manage their condition.
Environment in which the website can be used
Home
Office
Healthcare
On the go
Formative Test
UX Audit Using Jacob Nelson Heuristic guidelines
t, a comprehensive UX audit using heuristic evaluation uncovered significant usability issues across the site. Key problems included lack of clear system feedback, inconsistent and confusing language, poor user control and freedom, design inconsistencies, insufficient error prevention and recovery mechanisms, inadequate help resources, and a cluttered, non-minimalist design. These issues hinder user recognition, increase reliance on memory, and fail to accommodate both novice and expert users. Addressing these shortcomings will enhance usability by improving system visibility, consistency, user autonomy, error handling, and overall user experience.
Task and Severity
Simplify meal planning with an intuitive flow, access to healthy recipes, and detailed nutritional information to support informed dietary choices.
System Usability Scale (SUS)
A thorough usability study uncovered significant issues on the website that hinder user experience, particularly in navigation, interactivity, and content writing. These challenges are widespread across multiple pages. The following sections provide detailed insights and recommendations to address these problems.
Meeting the users
The project aims to simplify meal planning, by creating a reduction in meal planning time, ensuring 80% feature access in under 2 minutes, with a 90% task completion rate.
Task and Severity
Simplify meal planning with an intuitive flow, access to healthy recipes, and detailed nutritional information to support informed dietary choices.
System Usability Scale (SUS)
A thorough usability study uncovered significant issues on the website that hinder user experience, particularly in navigation, interactivity, and content writing. These challenges are widespread across multiple pages. The following sections provide detailed insights and recommendations to address these problems.
Meeting the users
The project aims to simplify meal planning, by creating a reduction in meal planning time, ensuring 80% feature access in under 2 minutes, with a 90% task completion rate.
Sumative test
Task and Severity
Simplify meal planning with an intuitive flow, access to healthy recipes, and detailed nutritional information to support informed dietary choices.
System Usability Scale (SUS)
A thorough usability study uncovered significant issues on the website that hinder user experience, particularly in navigation, interactivity, and content writing. These challenges are widespread across multiple pages. The following sections provide detailed insights and recommendations to address these problems.
Meeting the users
The project aims to simplify meal planning, by creating a reduction in meal planning time, ensuring 80% feature access in under 2 minutes, with a 90% task completion rate.
Expert Review Summary
People want to eat healthily and save time, but the complexity of meal planning due to diverse dietary needs and schedules makes it overwhelming. They often resort to unhealthy takeout or repetitive meals because leading to poor eating habits and food waste.
Final Note
